InstalledProductType
IMPORTANT The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will eventually be deactivated. At this time, there is no end-of-lifecycle date.
This entity describes a Type, for example, printer, server, or workstation, assigned to a Asset in Autotask.
Entity details
You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.
Entity Name: | InstalledProductType |
Can Create: |
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Can Update: |
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Can Query: |
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Can Delete: |
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Can Have UDFs: |
Conditions and requirements
- All actions on this entity require System Administrator or Full Access security level.
- InstalledProductType.Name must be unique.
Field definitions

The following table describes the standard Autotask field objects for this entity.
- To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
- For information on entity UDFs, use getUDFInfo().
- For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
- LT indicates Local Term.
For more information about fields marked as picklists, review our Understanding picklists article.
Field Name | Label | Datatype | Read Only | Is Required | Reference Name | Picklist |
---|---|---|---|---|---|---|
Active | Active | boolean |
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id | ID | long |
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Name | Name | string (100) |
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